Privacy Policy
Effective Date: August 4, 2026
Welcome to Pipala. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your information when you use our website at https://pipala.com.np/.
1. Information We Collect
We may collect the following information that you voluntarily provide:
- Full Name
- Email Address
- Phone Number
- Company or Organization (if applicable)
- Messages submitted through our contact forms
- Newsletter subscription details
Providing personal information is voluntary.
2. Automatically Collected Information
When you visit our website, we may automatically collect:
- IP Address
- Browser Type
- Operating System
- Device Information
- Pages Visited
- Date and Time of Visit
- Referral Website
- Website Usage Statistics
3. Cookies
We use cookies and similar technologies to improve website performance, remember preferences, and analyze visitor traffic.
You may disable cookies through your browser settings, although certain features may not function correctly.
4. How We Use Your Information
- Respond to your inquiries
- Provide customer support
- Improve our website
- Send newsletters (only if subscribed)
- Analyze website performance
- Protect against fraud and abuse
- Comply with legal obligations
5. Sharing Information
We do not sell, rent, or trade your personal information.
Your information may only be shared:
- With trusted service providers
- When required by law
- To protect our legal rights
- During mergers or business restructuring
6. Third-Party Services
Our website may use third-party services including:
- Google Analytics
- Google Maps
- YouTube
- Payment Providers (if applicable)
These services maintain their own privacy policies.
7. Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.
However, no method of electronic storage or internet transmission is completely secure.
8. Data Retention
We retain personal information only for as long as necessary to:
- Provide requested services
- Respond to inquiries
- Meet legal obligations
- Resolve disputes
9. Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Delete your personal data
- Withdraw consent
- Object to certain processing activities
10. Children's Privacy
Our website is not intended for children without parental supervision. We do not knowingly collect personal information from children.
11. External Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
12. International Visitors
If you access this website from outside Nepal, your information may be processed in Nepal or other countries where our service providers operate.
13. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with an updated effective date.